Refund policy

REFUNDS

Customer order will be refunded or replaced only if item arrives damaged, misprinted, or in the wrong size.

CANCELLATIONS + CHANGES

Unsure about your size? Address change? Need to cancel? Contact us within 12 hours of ordering and we'll do our best to help. Once an order goes into production it cannot be cancelled or modified.


RETURNS + EXCHANGES

Returns are permitted within 30 days of customer receiving their order. Customer is responsible for return shipping. Exchanges are not permitted. You must return your item then place a new order in the size you'd like. 
Please return items to:
kaeraz
PO Box 40308
Mesa, AZ 85274
Once you have shipped your item, please send tracking information and Order number to hello@kaeraz.com.Â