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SHIPPING + RETURNS

SHIPPING - QUICK SHIP ITEMS

Graphic Tees, Accessories, and Stickers are stored in house. These items ship out within 1-2 business days. Standard domestic shipping is always free!

SHIPPING - MADE TO ORDER

Made to Order Tees (marked with a badge and in the product description) may take up to 2 weeks for fulfillment. All other Made to Order items may take up to 4 weeks.
Items from The Archives may take up to 4 weeks for fulfillment.

 

SHIPPING - LOST/STOLEN PACKAGES

 We are not responsible for lost or stolen packages. 
If order tracking shows your item(s) as "Delivered", order will not be refunded or replaced. You will have to contact your local post office or shipping facility and file a lost/stolen mail claim. 

 CANCELLATIONS + CHANGES

Unsure about your size? Address change? Need to cancel? Contact us and we'll do our best to help. Once an order goes into production or ships it cannot be cancelled or modified.


RETURNS + EXCHANGES

All Sale items, including items purchased with a coupon code, are FINAL and not eligible for returns.
Need to return your item? PLEASE CONTACT US FIRST with your order number and reason for return.
hello@kaeraz.com
Returns are permitted within 7 days of customer receiving their order. Customer is responsible for return shipping.
Exchanges are not permitted. You must return your item then place a new order in the size you'd like. 
Thank you for shopping kaeraz!


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